Privacy Policy |
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| PRIVACY POLICY ON OUR SITE WHEN PROCESSING YOUR PERSONAL DATA Introduction By presenting these rules, we aim to explain to you what information we collect about you, why and how we do it, what are your rights according to the Personal Data Protection Act (PDPA) and the General Data Protection Regulation (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27 2016 - GDPR). Why is your consent required? It is our utmost priority to protect your personal data and to obtain your free, informed and unequivocal consent to the processing of your personal data by our site. If you mark "I accept the Privacy Policy" you agree that you provide your personal data voluntarily, that you have familiarized yourself with your rights under the GDPR and REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 -GDPR and you give your consent for your personal data to be collected, processed, stored and transferred to third parties for the purposes we have indicated below. Definitions “Personal Data” means any information relating to an identified natural person or an identifiable natural person (“data subject” or “user”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by an identifier such as a name, an identification number, location data, an online identifier or by one or more characteristics specific to the physical, the physiological, genetic, psychic and mental, economic, cultural or social identity of that natural person; "Processor of personal data" means a natural or legal person, public body, agency or other structure that processes personal data on behalf of the controller; "Processing" means any operation or set of operations performed on personal data or a set of personal data by automatic or other means such as collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, distribution or other form of providing access to the data, arrangement or combination, limitation, erasure or destruction; "Supervisory Authority" means an independent public authority from a Member State of the European Union responsible for monitoring the application of the rules on the protection of personal data. For the Republic of Bulgaria, the supervisory authority is the Commission for the Protection of Personal Data. Purpose of the policy This privacy policy aims to ensure that the Administrator: · complies with data protection legislation, namely the Personal Data Protection Act (PDPA) and the General Data Protection Regulation protection of personal data and other applicable legislation, and follows good practices; · protect users, employees, customers and partners of our site; · guarantees transparency about the ways in which the subjects' personal data are stored and processed; · provides protection against data breach risks. How do we collect information about you? We may collect information about you in several ways: Forms completed and submitted by you related to registration or the services used, or in connection with the conclusion of a purchase contract. By sending them, you are knowingly sharing personal data. For each form containing the sending of personal data, we will indicate the purposes of use, the period of their storage, third parties with whom we will possibly share them, the ways to exercise your rights under the Regulation. We will minimize the amount of data in the form according to the stated goals. For example: · when you create a website profile on our site, you provide us with personal information, including your name, phone number, address and email address. · when you participate in games, contests or promotions on our site and/or on third parties - Partners on our site. You provide personal information according to the specifics of the game, usually - names, phone number, e-mail. · when you buy items and goods from our online auto parts and car accessories store you usually provide us with personal data - names, phone number, e-mail, delivery address, bank account. The data is provided in connection with the performance of the contractual relationship between the parties. You provide us with personal data through the various methods of creating an order: through your profile, through the quick order option, by phone, by email or another form of communication. Our operators answer your phone calls in connection with your inquiries or directly concluding a contract for the sale of a product of your choice. When concluding a contract over the phone, we will ask for your personal data so that we can process your order and send you the goods. We process is this data based on our contractual relationship and our legitimate interest. We provide the opportunity to contact us through an online chat, through which you can again provide us with your data in connection with the processing of your order or inquiry about a specific item. We process this data based on our contractual relationship and our legitimate interest. · when you sign up for our newsletter, you provide us with your email address. Data collected through observations We sometimes collect information about you by observing your behavior on our sites and in our mobile applications. For this purpose, we use Internet-standard approaches to track user behavior, e.g. using network equipment, to track your IP address, analyze the information available as part of the communication in the protocols we use to record and exchange identifiers of you and your device, e.g. HTTP GET/POST requests, using the functionalities of JavaScript and other standard and widespread WEB programming languages to retrieve data and information about your browser context, operating system, screen resolution, language, etc. Data received from third parties Sometimes, after your express consent given through the tool partner, we may receive data from third parties, e.g. data from your account on social networks such as Facebook. This data may be combined with other personal data about you that we already have. Using various online analysis tools, we can obtain detailed but aggregated data about the audience of our sites. This is not personal data within the meaning of the Regulation. Cookies our site uses cookies on its sites to store settings and identifiers necessary to provide the services indicated on the site. Some of these cookies are technically necessary for the normal functioning of the sites. More information about our site's cookie policy can be found here. What information do we collect and process when you use our services? Forms completed and submitted by you We may collect a variety of personal data, according to the purposes of the form and our arrangements with advertising partners. We also collect personal data for the purpose of fulfilling our contract when you order products from our online store, when filling out the complaint form, as well as when you sign up for a newsletter Usually, we collect the following data: · Your names; · Username; · Password; · Mobile phone; · Email address; · City; · Address for physical delivery - for e-commerce; · Data for correspondence with you - in the case of electronic commerce; · Bank account number - in case of complaint; · Information about a legal representative of a legal entity, EIC and address of management of a legal entity - if you wish to issue an invoice to a legal entity. When paying with a card (Visa, Mastercard, Visa Electon, etc.) or through a bank account/cash register at Epay AD, our site redirects to the Operator's site (https://www.epay.bg/), and we do not receive we do not collect personal data in connection with your payments. Information on the privacy policy of Epay AD can be found at the following address: - https://www.epay.bg/v3main/front/declaration Data collected through observations For all visitors we and the suppliers on the tools we use, we usually collect the following data about you: · the IP address from which you make the visit; · Identifier of your browser; · Identifier of your mobile device; · Your identifier, not containing personal data; · History of your behavior - visited pages, time spent on them, purchased products and others; · Behavior towards the content of the site/mobile application – navigation, interface elements used, downtime; · Your searches; · Behavior towards the ads served to you - what and how many ads are served; where they are served; ads seen; realized clicks, missed ads and others; · Your comments. For logged-in users, in addition to the above data, we also collect identifiers linking them to the user's specific profile. Data obtained from third parties Depending on the data source, this includes: · Basic profile information such as name, email address, date of birth; · Details you choose to share according to your specific social media account settings; · Your contacts and how you connect with them. You can view the privacy policies of the major social platforms at the following addresses: https://www.facebook.com/about/privacy https://polcies.google.com/privacy For what purposes do we process the information? The information we collect and process about you can be used for the following purposes and: Normal functioning of our sites This data is strictly necessary for the normal functioning of our sites and mobile applications. Through them, we can verify your identity as a logged-in user, show you the content better, load the site faster, protect the sites and you from intrusions. Such data, for example, is your session data - information on whether you are logged in, cached content, and others. This also includes the data related to your identification in connection with registration to use our service. For contractual performance of our services E-commerce requires you to share personal data with us. We use them to be able to fulfill our contract with you, for the sale and delivery of the goods we offer. When concluding a contract, your data is processed in connection with: order processing, acceptance, validation, clarification, dispatch and others; issuing documents in connection with the processing of the order; resolving problems related to order cancellations or any other changes to orders already made by you; returning products in accordance with legal provisions; refund of the value of the products according to legal provisions; providing support, including answering your questions regarding your order or the products we offer. Other services offered by us are the ability to add a profile of your car to your created account, profile pictures, news, comments, and others. We use your personal data, which enables us to identify you and, if necessary, to moderate the content added by you. This also includes the data related to the identification of the user in connection with registration to use our service. To save and access information This purpose is ancillary to the fulfillment of other purposes – through the use of various technical mechanisms, our site will be able to fulfill any of the other described purposes. Includes storage and access to information stored on your device, e.g. device identifiers, user identifiers, advertising identifiers, cookies and other technologies. This goal is auxiliary - by using the technical mechanisms described in it, we will be able to fulfill any of the other goals described. For personalization and profiling We collect and process information about the use of our services to subsequently serve personalized advertising and/or content in another context, e.g. other sites and mobile applications, in due course. Typically, your content and behavior on the site/mobile application is used to create inferences about your interests that govern the future selection of ads and/or content served. The goals pursued by our site are: to provide a better experience to the users of the sites, mobile applications and services of our site by displaying relevant advertisements. For the selection, delivery and reporting of served ads our site offers free websites and mobile applications for its users to access. In order to be able to finance its activity, our site serves advertisements to its users. It is known that the serving of advertisements and the collection of data related to this activity on user behavior and the construction of user profiles are among the most serious reasons for the creation of GDPR. our site understands its responsibilities to users and strives to limit the collection and processing of data for the purposes of optimizing ad serving to the minimum possible. However, technological development has led to the creation of a complex system of relationships and data exchange for these purposes. We collect information and combine it with previously available information to select and deliver relevant advertising to you and to measure its delivery and effectiveness. This may include previously collected information about your previous interests in selected advertisements, data processing for your behavior when your ad was shown, how often you were shown certain ads, where and when you were shown, whether you took an action related to the ad, including clicking on the ad and making a purchase. This purpose does not include personalization and profiling. To select, deliver and report content served We collect information and combine it with previously collected content to select and deliver relevant content to you and to measure its delivery and effectiveness. This may include previously collected information about your interests in the content, processing data about the content you were shown, how often or for how long it was shown, whether you took an action related to the content, including clicking on the content. This purpose does not include personalization and profiling. To measure We collect information about your use of the content and comwe bin with previously collected to measure, understand and report your use of our services. Our business model is built on providing users with free access to our website content. With a view to the normal functioning of our websites and following normal business logic, we need a basic measurement of your user behavior. For this purpose, we only use the Google Analytics tool, and until the moment of obtaining your consent, we have turned off the Google Analytics functions for advertising and have submitted a command to anonymize your IP to Google Analytics. We believe that in this way, on the one hand, we have minimized the volume of information collected for measurement purposes to the minimum necessary for this, and thus ensure that this data is not used for purposes other than Measurement , and on the other hand, we believe that we are protecting our legitimate interest in the normal and necessary functioning of our services. This purpose does not include personalization and profiling. By assignment and for third-party projects For specific projects by assignment to third parties, we collect your personal data, which we share with them to fulfill the goals of their projects. Detailed information about the objectives can be found in the General Terms and Conditions of each specific project, which will be provided to you for obtaining your consent. To inform you about games and promotional offers on our site and/or third parties - Our site partners To fulfill this purpose, we collect your personal data to inform you about our or third parties , our partners, initiatives, promotions, games, offers and more. For all the purposes described above, we may use third-party tools. To process your personal data, including provision to competent authorities in the cases provided for by law and to fulfill legal obligations on our site (including accounting and tax purposes according to accounting and tax legislation), as well as for purposes related to performance of the obligations of the parties under a contract For the purposes of planning, reporting and statistics For the purposes of planning, reporting and statistics means any operation of collecting and processing personal data necessary for statistical research or for the preparation of statistical results, as well as for the preparation, implementation and verification of plans and their results. For Marketing Purposes In order to always send you up-to-date and useful information about our initiatives, we collect data such as an e-mail address or another way to contact you - Viber, Skype, Messenger profile or one in another communication platform. Who else has access to this information? We sometimes disclose your personal information to third parties - Partners of our site, including such third parties located outside the European Union, subject to compliance with the requirements of the Regulation, such as: · Third parties with whom our site has a contractual relationship to run games, contests or promotions for these Partners; · Third parties with whom our site has contractual legal relations to publish advertisements and promote through other appropriate means their products and services; · Third parties with whom our site has a contractual relationship to carry out Measurements, To select, deliver and measure the serving of content or advertisements, including servers for the delivery of advertising content, exchanges for trading inventory (Ad Exchanges) publishing tools (SSP), advertising tools (DSP); · Third parties with whom our site has contractual legal relations for the use of colocation services; · Third parties with whom our site has contractual legal relations for the use of Virtual Servers (VPS); · Third parties - courier service providers with a view to the fulfillment of contractual relations for the delivery of the products ordered by you; · Third parties providing services to improve advertising targeting of products and services on our site and/or our site's Partners; · Third parties providing services in connection with the creation of depersonalized user segments, according to user behavior; · Industry-recognized solution providers that have publicly declared compliance with GDPR and e-privacy policies, such as Google and Facebook. Consent also includes placing and using marking unique depersonalized identifiers, including using cookies, localStorage or other suitable generally accepted web technology; · Third parties providing services on our site such as Accountants and accounting firms; Auditors and Audit Companies; Lawyers - Lawyers, law firms and legal consultants; Notaries; Advertising and PR agencies; Companies engaged in systematic data administration; Companies developing and maintaining our online store. How long does it keep? m Your personal data? Depending on the purpose of their processing, personal data can be stored for a different period of time. We process and store your personal data as long as you have an account with us, until you unsubscribe from our newsletter, we process them for the period according to tax and accounting laws in the presence of a concluded contract, etc. You may always request that we delete information or close your account, and we will comply with this request by, in certain cases, retaining certain information even after account closure when required by applicable law. How do we protect the security of your personal data? our site is committed to guaranteeing the security of your personal data by applying appropriate technical and organizational measures in compliance with industry standards. Despite the measures we apply to protect your personal data, we are aware that the transmission of information over the Internet or other public networks is not completely secure, and there are risks that the data may be viewed and used by unauthorized third parties. We cannot accept responsibility for vulnerabilities of systems beyond our control. What are your rights in relation to personal data? Our priority is both to inform you about your legal rights and to ensure their compliance. You have the following rights, which should be observed when processing your personal data: · The right to withdraw your consent to the processing of your personal data at any time; · To request correction or addition of your data in case of inaccuracy by means of a written application addressed to us; · Right to access your personal data; · Right to restrict the processing of your personal data; · Right to object to the processing of your personal data; · The right to data portability; · The right to request the deletion of your personal data that is processed illegally or with a lost legal basis (withdrawn consent, fulfilled original purpose for which they were collected, etc.); · The right to ask the Administrator of your personal data to notify the third parties to whom the Administrator has provided your data, regarding the correction, deletion or restriction of the processing of the personal data. · You have the right to appeal to the Personal Data Protection Commission. When can our site use your data to contact you? We may use the information you provide to contact you about various matters such as: · to notify you of changes to our site policies and these rules; · to respond to you when you have contacted us or to respond to your comment or complaint; · to invite you to participate in our surveys regarding the services of our site; · for marketing purposes; · to send you relevant offers for products and services on our site and/or on third parties - Partners on our site; · to inform you about games, contests or promotional offers on our site and/or on third parties - Partners on our site; We will never contact you to ask for your account password. How can I obtain, update and manage my personal data? Our websites use cookies. If you want to know more about the use of cookies on our websites and how to manage them, read our Cookie Policy. Conclusion This privacy policy is current as of 05/25/2018. Our site reserves the right to change and/or supplement this Policy at any time. Changes take effect immediately after they are published on the website, unless otherwise provided in the updated version of the Policy. You should periodically visit this page to review the Policy. The policy can be updated at any time without special notification to the users of the Site. our site is not responsible if a user of the websites has not familiarized himself with the latest version of this Policy. |